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 NEWSLETTER  ISSUE 04/2009 Forward to a Friend
Are You Ready to Advance?

Whether you operate a network or use advanced services, you have already experienced the difference between smooth and poor service delivery. As an operator, you know that operational excellence is a key factor in meeting your customers' expectations.

In that respect, Netrac Fault Resolution Framework begets a noticeable leap in the way we manage impairment resolution processes. The progression lays in the power it gives the operator; from simply managing faults, even the most inexperienced operator can now manage the entire resolution process.

Netrac Webcast::Advancing from Fault Management to Fault Resolution Framework

This advancement is made possible by creating a unique combination of automated processes and human-driven workflow to optimize the operational response. Horizontal consolidation across Service Assurance components and vertical integration with business and customer-related systems result in a much faster response with a high level of inter-department cooperation without compromising the accuracy and integrity of data.

Netrac’s Fault Resolution Framework was introduced in an online Webcast last month, as part of the Netrac Webcast series. Click here to watch a recorded, edited version (12:17min) >

‘Surviving to Thriving’ at Management World Americas

TM Forum is holding its flagship conference for the Americas in Orlando, Florida from December 8th to the 10th, 2009. This year, the conference investigates the American markets and their economic outlook, going beyond survival and looking to recovery.

TTI Telecom will take part in Management World Americas 2009 Expo and TM forum’s Forumville, showcasing its solutions in the focal points of this year’s conference: Operational Excellence and Customer Experience.

Come and meet our team at Management World Americas 2009 to find out how you can improve operational efficiency through the Netrac Fault Resolution Framework and leverage the untapped value of data to assure customers’ experience.



3G and Beyond: What Lies Ahead?

It wasn't that long ago that 4G was only a topic for debate in conference rooms and industry events. Today, a handful of mobile operators have already launched trials and early deployments of 4G technology.

Although operators are currently dealing with short-term difficulties, form protocol version stability to handset availability, the operational challenges for managing 4G services are just around the corner.

As is encountered with every new generation, the management of 4G focuses on aspects that are unique to it; from assuring multi-service usage through cross-domain association to massive data processing.

We invite you to join our upcoming Webcast “3G & Beyond: What Lies Ahead for Performance Management?” as we demonstrate practical scenarios and techniques to optimize your Performance Management solution in the 4G era.

This webcast is scheduled to start Wednesday, Oct 28, 2009, 10:00 am Eastern.
Registration is now open. Reserve your place, register now >

 TTI Telecom, SAP BusinessObjects Combined Solution

Leveraging SAP BusinessObjects BI solutions, TTI Telecom now offers the latest, most advanced Performance Management solution and reporting capabilities to enhance operational effectiveness and empower operators to deliver superior service quality.
Read More >

Maintaining a High Service Level While Keeping Costs Down

In light of global recession, TTI Telecom decreased Q2 operating expenses by 28%, and increased operating income by 103% YOY. In the long term, the company will continue to invest resources to meet future customers’ needs.
Read more >

TTI Telecom Takes
Part in

Billing and OSS Telecom Forum 2009
24-25 November 2009
RADISSON SAS Slavyanskaya Hotel, Moscow
Management World Americas
06-10 December 2009
Rosen Shingle Creek Resort, Orlando, Florida
 

© 2009 TTI Telecom | All Rights Reserved