LinkedIn
Twitter
Facebook
Digg
Yahoo Buzz
Delicious
stumbleUpon
Google Bookmarks
TrafficGuard
TrafficGuard
TrafficGuard proactively assures QoS by detecting irregular network and service behavior in real-time and generating Threshold Crossing Alarms (TCA) based on sophisticated thresholds
-
Overview
The telecom market demands that Communication Service Provider (CSPs) implement NGN networks and deliver new, sophisticated, and differentiated services to their customers. To protect and grow their revenue and improve customer satisfaction, CSPs need to reliably and dynamically deliver these services. Proactive service assurance is essential to ensuring that CSPs deliver a high quality of service to their customers. CSPs need to detect and resolve potential service affecting problems before they impact customers.
TTI Telecom's TrafficGuard is a state-of-the-art tool that proactively assures quality of service by detecting irregular network and service behavior in real-time and generates Threshold Crossing Alarms (TCAs) based on “Smart Thresholds”. TrafficGuard provides simple to complex threshold definitions over available Operational Measurements (OM), Key Performance Indicators (KPI), Key Quality Indicators (KQIs) and xDR.
TrafficGuard generates meaningful alerts that can be distributed to external systems easily. These alerts can also be shared with multiple users and organizations including customers.
TrafficGuard offers an intuitive web-based Graphical User Interface (GUI) to administer all thresholds in the system including creation, modification, and activation.
-
Benefits
- Improve customer satisfaction, reduce churn, and increase revenue by proactively generating TCAs to pinpoint potential problems.
- Increase revenue by improving service quality and availability as a result of proactively detecting irregular network behavior and service degradation.
- Reduce operating expenses by proactively assuring service availability and minimizing the occurrence of costly outages.
- Cut cost and minimize risk by proactively detecting potential SLA violations.
- Improve customer satisfaction, reduce churn, and increase revenue by proactively generating TCAs to pinpoint potential problems.
-
Features
- Generates performance-based Threshold Crossing Alarms (TCAs) that can be created based on a wide variety of simple-to-complex conditions and support multiple severity levels. They can also be forwarded via SNMP protocol to external systems and via email to users or customers.
- Support for late and missing Operational Measurement (OM) data that are required to re-calculate TCAs.
- Support for Operational Measurements (OM), Key Performance Indicators (KPI), Key Quality Indicators (KQIs) and xDR data.
- Intuitive web-based GUI that simplifies the process of creation and management of the thresholds and events.
- Generates performance-based Threshold Crossing Alarms (TCAs) that can be created based on a wide variety of simple-to-complex conditions and support multiple severity levels. They can also be forwarded via SNMP protocol to external systems and via email to users or customers.
