Netrac FaM
Netrac FaM
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Overview
Deploying a fault management system for a consolidated multi-vendor and multi-technology network is a significant challenge for Communication Service Providers (CSPs). CSPs need an OSS (Operational Support System) that is able to intelligently evaluate enormous amounts of information from multiple sources to identify and resolve root-cause network failures, identify potential network failures, and improve quality of service and service availability while reducing operating expenses.
TTI Telecom’s Netrac Fault Management (FaM) product is a highly flexible, robust, feature-rich and scalable network management solution that allows CSPs to identify and resolve the root causes of network failures efficiently based on their business needs. Netrac FaM enables the automation of work processes, event consolidation, and event enrichment from external sources. These events are prioritized, correlated, and presented using highly interactive Graphical User Interfaces (GUI). TTI Telecom’s Netrac FaM offers standard interfaces and open APIs, which can be easily integrated into an existing network management environment.
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Benefits
TTI Telecom's Netrac Fault Management (FaM) enables CSP's to:
- Decrease operating cost by improving productivity and operational efficiency
- Reduce MTTR and improve customer satisfaction
- Decrease capital expenditure through by implementing a flexible, scalable and extendable fault management system with improved network utilization
- Leverage existing investments by easily integrating with the network and existing OSS/BSS
- Lower integration costs by extending network management capabilities and using pre-integrated add-on modules
- Adapt to network changes and upgrades flexibly and easily
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Features
TTI Telecom's Netrac Fault Management (FaM) provides:
- Highly interactive telecom-oriented GUI to present and manage the entire alarm life cycle
- Support for data collection from a multi-vendor, multi-technology, and multi-protocol network
- Rule-based event processing, correlation, and root-cause analysis
- Suppression of repeated and toggling alarms reducing the number of alarms displayed to the operator
- Sophisticated alarm partitioning and authorization schemes allowing different users to view and manage separate sets of alarms within the same system
- Integrated, consolidated, and correlated views of alarms from hybrid networks
- Comprehensive alarms history analysis
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