FaultPro

FaultPro

FaultPro

FaultPro enables operators to correct repeated and symptomatic problems in an automatic or semi-automatic way and helpss them focus on more complex and significant issues

  • Overview

    Communication Service Providers (CSPs) are flooded by repeated network problems that consume a significant amount of valuable time to investigate and resolve. These problems can occur thousands of times a day. Network operations managers observed that over 70% of network problems fit this category. To lower their cost and increase their operational efficiency, CSPs need to quickly identify and resolve these repeated and symptomatic problems in an effective way.

    TTI Telecom’s FaultPro is a powerful and flexible tool that enables network operators to correct repeated and symptomatic network problems in an automatic or semi-automatic way enabling them to save a considerable amount of time and focus on more complex and significant issues. For such recurring problems, FaultPro provides network operators with recommended corrective actions previously defined by in-house network experts based on experience and network knowledge.

  • Benefits

    • Reduce Mean-Time-To-Repair (MTTR) and cost
      by automatically correcting network faults instead of requiring technicians to handle it manually.
    • Lower staff training cost
      by enabling network operators to use vendor and equipment independent commands for problem resolution.
    • Reduce cost and increase efficiency
      by minimizing the impact of staff turnover and by preserving network knowledge and expertise in-house.

     

  • Features

    • Automatic and semi-automatic network problem resolution.
    • Historical analysis of commands and network responses for specific network problems.
    • Intuitive and easy to use Graphical User Interface (GUI) for defining and executing automatic and semi-automatic commands.