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Focus on service quality to reduce customer churn rate
Your starting point for Netrac OSS training and certification
Listen to the recorded conference call from May 25, 2010
25 Jul 2007
Untangling the OSS
25 May 2007
Report from TeleManagement World Nice
01 May 2007
Qos Comes First
30 Jan 2007
IMS Reality Check
OSS in the service of BSS (Expert Opinion, VanillaPlus April 2009)