MTS ‎Russia Deploys TTI ‎Telecom’s Service Management Solution

jueves, 18 de marzo de 2010

Rosh Ha'ayin, Israel – March 18, 2010 – TTI Team Telecom International Ltd. ‎‎(NASDAQ: TTIL - News; "TTI Telecom"), a global supplier of Operations Support ‎Systems (OSS) to communications service providers, announced today that it will ‎implement its Service Management solution at MTS Russia, enabling the operator to ‎anticipate service quality degradations before their effects reach the end user.

“TTI Telecom’s Service Management solution provides MTS the ability to anticipate ‎service quality degradations and traffic-related impairments before their effects reach ‎the end user. Such advanced capabilities create the competitive edge that is so ‎important for MTS in exceeding its customers’ service expectations,” said Pavel ‎Litvinov, Head of Quality & Customer Experience Management Department at MTS ‎Russia. ‎
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‎“The Service Quality Center that TTI will implement at MTS will enable the operator ‎to monitor and analyze service degradations before they affect end users. Using the ‎Netrac Service Quality Center, network managers as well as Service quality managers ‎will be able to access role-based, relevant information, starting from the customers’ ‎level and drilling down to Services and even network devices.” said Duby Yoely, VP ‎Marketing at TTI Telecom.‎

Mr. Yoely continued, “In this specific implementation of our Service Management ‎solution, we collect data from various data sources, in eight macro regions across the ‎entire Russian Federation. We use the collected and aggregated information to ‎calculate service-related KPIs and KQIs such as session duration, data volume, ‎reasons for abnormal disconnections, etc. Network managers as well as the corporate ‎customer care center in Moscow will use the analyzed information to proactively ‎handle service degradations of corporate and VIP customers.” concluded Mr. Yoely.‎

TTI Telecom’s Netrac Service Management solution consists of dedicated service and ‎customer impact and analysis products as well as fault and performance management ‎products that are enhanced with service and customer layers of information and ‎functionality‏.‏

The solution monitors and manages services of multi-technology, multi-vendor, ‎convergent, and Next Generation (NGN) networks such as LTE, UMTS, EVDO, ‎IP/MPLS, and WiMAX. TTI Telecom offers an extensive set of off-the-shelf service ‎management adaptors that collect data that is later processed to the relevant KPIs and ‎KQIs. The Service Management product line provides Communication Service ‎Providers (CSPs) the ability to proactively monitor and analyze service quality in a ‎comprehensive and intuitive manner. ‎


About MTS Russia
Mobile TeleSystems OJSC (MTS) is the largest mobile phone operator in Russia and ‎the CIS. MTS services over 91.33 million subscribers (as of December 31, 2008). MTS ‎provides mobile communications in Russia, Ukraine, Uzbekistan, Turkmenistan, ‎Armenia and Belarus, the territory with a total population of more than 230 million‏.‏
MTS has been listed on the New York Stock Exchange since July 2000 and trades ‎under the ticker MBT. The Company’s shares have been listed locally on Moscow ‎Interbank Currency Exchange (MICEX) since November 2003 under the symbol ‎MTSI. The free float of the Company’s shares is approximately 46.7%. MTS is 52.8% ‎majority-owned by Sistema, the largest private sector consumer services company in ‎Russia and the CIS‏.‏‎ In 2008, MTS’ revenues grew 24% to $10.2 billion. According to ‎Informa Telecoms & Media's World Cellular Information Service, MTS ranks as the ‎‎8th largest operator in the world by proportionate subscriptions at the end of 2008‎‏.‏

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